Just fill in the form bellow, quoting your booking reference number and your name, your telephone number and dates.

Please note any cancellation MUST be made through us and not directly with the hotel and will be subject to our terms and conditions.

Cancellation is possible only if the client cancels a reservation at least 24 hours before his date of arrival. Cancellation is always confirmed by an e-mail or telephone within 24 hours. If you do not receive any confirmation of your cancellation, please telephone us on the following number immediately: +44 (0) 20 8819 7468 or (24h) +48 535 64 54 54. Please note that all cancellations made 96 hours or less before your arrival or tour date should be made by telephone on +48 535 64 54 54 (24h).