We provide full financial protection for our package holidays by way of a bond held by ABTA – The Travel Association 30 Park Street London SE1 9EQ www.abta.co.uk
Bond is made by Hiscox Insurance Company Limited of c/o Travel & General Insurance Services Limited, 117 Houndsditch London EC3A 7BT in favour of ABTA Limited of 30 Park Street, London SE1 9EQ. Travel Liability Insurance Policy is made with Vantage Insurance Services Limited. Insurers - Tokio Marine HCC - International Group. Policy Number: TOTAHC001979
We are a Member of ABTA, membership number Y6587, P7370. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com. You can also access the European Commission Online Dispute (ODR) Resolution platform at http://ec.europa.eu/consumers/odr/. This ODR platform is a means of notifying us of your complaint; it will not determine how your complaint should be resolved.