Travel advice

To ensure that we provide you with best quality service, please read some travel advice before travelling to Poland.

Passport, Visa and Immigration Requirements

Your specific passport and visa requirements, and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements or when the specific requirements change.

Let us inform you that within the European Union’s borders, visas are not required.Citizens of the following countries can travel to Poland without a visa:


Andorra, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Bulgaria, Canada, Chile, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, El Salvador, Estonia, Finland, France, Germany, Greece, Guatemala, Honduras, Hong Kong (special administrative region), Hungary, Iceland, Ireland, Israel, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macao (special administrative region), Malaysia, Malta, Mexico, Monaco, the Netherlands, New Zealand, Nicaragua, Norway, Panama, Paraguay, Portugal, Romania, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, the United Kingdom, the United States of America, Uruguay, the Vatican, Venezuela.

However, visas are required for citizens of Russia, Belarus and Ukraine.

Since December of 2007, Poland has become a member of the Schengen Agreement. For the whole territory of the Schengen Agreement, there is no passport control at the borders. Anyway, you are always required to carry your ID when travelling abroad.

You may find some more detailed information about visas here: https://www.msz.gov.pl/en/travel_to_poland/visa/

Health

If you need to contact the emergency services in Poland call 112.

Using mobile phones: remember to dial the local code before the number, for example:

22 – 997 to call the police in Warsaw. Emergency calls from phone boxes are free of charge. If you do not know the local code, dial the general emergency number for mobile phones: 112. The operator will request the appropriate emergency unit.

We recommend using direct emergency numbers in the case of danger (997, 999, 998) because in some areas the general emergency number (112) still does not work properly.

999: Ambulance
998: Fire Brigade
997: Police
981: Road Assistance

986: Municipal Police

Foreign Office advice

In order to find some more advice before travelling to Poland, visit the website: www.gov.uk/foreign-travel-advice

Complaints

If you would like to lodge a complaint, please write to us immediately at info@escape2poland.co.uk or call our emergency phone at +48 535 64 54 54.

 

Additional assistance 
 
If you’re in difficulty whilst on holiday and ask us to help - we will provide appropriate assistance, in particular by providing information on health services, local authorities and consular assistance; and helping you to find alternative arrangements and any necessary phone calls/emails. You must pay any costs we incur, if the difficulty is your fault.
 
GENERAL BOOKING CONDITIONS

This Booking Conditions and General Booking form are the basis of the contract between you and ESCAPE2POLAND, Tour Operator. Company is located in London, Office 7, 35/37 Ludgate Hill, EC4M 7JN in the UK.

When we confirm your booking, a binding contract will be formed between you and our company in the UK. A booking comes into existence when we issue our order confirmation.

CANCELLATION and/or AMENDMENT

Any cancellation or amendment request must be sent to us in writing at info@escape2poland.co.uk or company@escape2poland.co.uk and will not take effect until received by us and confirmed.

IMPORTANT INFORMATION: 

If you have any sort of walking disabilties that might impact the tour, please let us know immidaitely after the booking. If you fail to provide this information, Escape2Poland does not take any responsibilities for the service that cannot be provided due to that.  

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